about us

Complete Health & Protection is a young and dynamic company providing free expert and impartial advice on a range of health and protection insurance solutions to individuals and businesses.

expert advice

Rachel Irons

Director & Founder

With over 16 years’ experience in the health and protection industry and after working with two of the biggest health insurance providers in the UK, AXA PPP and Aviva, I have started my own insurance brokerage, advising individuals and SMEs on private health and protection insurance.

Being passionate about providing a high level of service, I have developed strong, trustworthy and lasting relationships with my clients. They always know that I am only an email or phone call away from answering any of their questions.

Whenever I am not in an office or meeting a client, you will often find me going out for a run or spending quality time with my husband and two children.

we are different

While we believe the best way to find out why we stand out from other insurance brokers is to contact us and discover for yourself, here are just three reasons to choose us as your insurance adviser:


Whole of Market Access

We have access to the whole UK health and protection insurance market, helping you find the policy that works for you.

Personal & Expert Advice

We understand the value of personal service, that’s why all our insurance solutions are tailored to your health & protection needs and requirements.

Quick & Responsive Support

We work hard to ensure your insurance needs are quickly taken care of and all your questions are answered, so you can get on with life.


We have over 16 years’ experience in the health and protection insurance market and we constantly keep up to date with the latest changes in order to provide accurate and relevant advice to our clients. We are constantly in contact with insurance providers and we know what’s coming next in the industry, which helps us stay ahead of the changes that might affect you.

Let us do the hard work

Buying health and protection insurance can be a complicated and stressful process. Let our insurance experts guide you, making it simple, clear and easy to understand. We take care of setting everything up for you, saving you time and effort! All you need to do is get in touch with us today and answer a few simple questions. You’ll be on your way to getting covered in no time.

From Our Clients

Here is what some of our customers have to say about us and our services.

“Rachel has assisted us with our insurance requirements every year since 2011 and always works very hard in finding providers with policies most suitable to our needs.  I am always confident with the information Rachel provides and know she’s just at the end of the phone should we need any assistance.  She is honest and helpful and always quick to respond.”

Rachel B.

Tornos Technologies UK Ltd

“Big Thank you to Rachel for helping me source life and critical illness insurance. I had been turned down by many insurers on comparison sites due to health problems in the past.

The process was easy enough and I now feel calmer that I have some insurance in place should anything happen to me.”

Hannah P.


“After the conversations I had with Rachel I was offered the same policy benefits as otherwise quoted – without the 80% increase! I calculated that this would save me thousands over my entire mortgage borrowing period. There is no better testimonial that saving this much money in such a painless and professional manner.”

Becki C.

The Learn2 Group

“We have worked with Rachel for many years and always received a fantastic service. Rachel has taken the time to understand our business as well as the members on our scheme and is always on hand to offer support and advice – not just at renewal time, but throughout the contract. I would highly recommend Rachel.”

Vikki M.

Drive Motor Retail Limited

Who we work with

Complete Health & Protection is an appointed representative of Healthnet Services Limited which is authorised and regulated by the Financial Conduct Authority, reg. no. 312313. Registered address: Healthnet Services Limited, County Gates House, 300 Poole Road, Poole, Dorset BH12 1AZ. Registration number: 04620230.